Full-time

Assistant Manager

About Us

kośa offers high quality cannabis products in a comfortable, welcoming, and modern environment. We focus on the complete customer experience, with agents that are specially trained to educate and assist each client. Through our products, we strive to provide a life full of relaxation, relief, creativity and fun.

Description

The Assistant Manager will support the General Manager in ensuring that all daily operating procedures are performed as required. The Assistant Manager will also promote a company image of excellence through a strong work ethic, leadership by example, and the consistent delivery of exceptional customer service and store visual presentation. They will maximize sales through the development and supervision of sales staff. They are also responsible for ensuring transactions are carried out in compliance with all applicable laws and regulations.

Responsibilities
  • Adhere to company SOP and compliance rules extensively
  • Hold employees accountable for their role and duties
  • Explore opportunities for growth of business
  • Opening and closing the store
  • Supervise, manage, and direct the activities of sales team
  • Manage and inspire staff to deliver the highest level of customer service and satisfaction
  • Ensure compliance with applicable local, state/provincial, and federal laws and regulations
  • Assist with customer service and ensure customer satisfaction
  • Liaise with law enforcement, vendors, landlords, and local community as needed
  • Maintain in-depth knowledge of all strains and products in store inventory as well as industrywide product and trend knowledge
  • Assist in employee performance reviews
  • Assist in hiring and training new employees
Qualifications
  • Knowledge of Massachusetts cannabis industry and guidelines set forth by CCC
  • 2+ years of retail business experience
  • Retail management experience preferred
  • Exceptional organizational skills
  • Exceptional attention to detail
  • Problem solving skills
  • Strong written, verbal, and interpersonal communication skills
  • Ability to work independently and with others
  • Minimum 21 years of age
  • Must possess valid driver’s license or state ID
  • Must pass any and all required background checks
Job Type

Full-time

Benefits
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
Schedule
  • 8 hour shift
  • Day shift
  • Holidays
This Job Is
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • Open to applicants who do not have a college diploma
Benefit Conditions
  • Only full-time employees eligible
Work Remotely
  • No

If you require alternative methods of application or screening, you must approach the employer directly.

Apply for our Assistant Manager position

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